Save 10% with the Canyon newsletter
Sign up to our newsletter and be the first to know when we release new products - we’ll also give you 10% off Canyon bikes & gear!
FAQ & Support Articles
Support Articles
-
All
-
-
Buying Advice + -
-
All
-
Sizes
-
Quality
-
Showroom
-
Bikes & More
-
-
-
-
Bike models + -
-
All
-
Road
-
MTB
-
E-Bike
-
Gravel
-
City & Trekking
-
WMN
-
-
-
-
Order & Payment + -
-
All
-
Payment Methods
-
Availability
-
Order change & Cancellation request
-
Taxes, Customs & Exports
-
-
-
-
Shipping & Pickup + -
-
All
-
Shipping information
-
Order status
-
Bike Guard
-
Showroom pickup
-
-
-
-
Technical issues + -
-
All
-
Bike setup
-
Components & Manufacturer information
-
Exploded drawings
-
Inspection, Repair & Conversion
-
Packing the bike
-
Quick Start Guides
-
Recalls & Safety instructions
-
-
-
-
Returns & Refunds + -
-
All
-
Return process
-
Right of return
-
Showroom return
-
-
-
-
Complaints & claims + -
-
All
-
Guarantee & Warranty
-
Inspection & Repairs
-
Components & Manufacturer information
-
-
-
-
About Canyon + -
-
All
-
News
-
Company
-
Direct dispatch
-
Press enquiries
-
Recalls & Safety instructions
-
Showroom
-
-
-
Support Articles
Support Articles
-
All
-
-
Buying Advice + -
-
All
-
Sizes
-
Quality
-
Showroom
-
Bikes & More
-
-
-
-
Bike models + -
-
All
-
Road
-
MTB
-
E-Bike
-
Gravel
-
City & Trekking
-
WMN
-
-
-
-
Order & Payment + -
-
All
-
Payment Methods
-
Availability
-
Order change & Cancellation request
-
Taxes, Customs & Exports
-
-
-
-
Shipping & Pickup + -
-
All
-
Shipping information
-
Order status
-
Bike Guard
-
Showroom pickup
-
-
-
-
Technical issues + -
-
All
-
Bike setup
-
Components & Manufacturer information
-
Exploded drawings
-
Inspection, Repair & Conversion
-
Packing the bike
-
Quick Start Guides
-
Recalls & Safety instructions
-
-
-
-
Returns & Refunds + -
-
All
-
Return process
-
Right of return
-
Showroom return
-
-
-
-
Complaints & claims + -
-
All
-
Guarantee & Warranty
-
Inspection & Repairs
-
Components & Manufacturer information
-
-
-
-
About Canyon + -
-
All
-
News
-
Company
-
Direct dispatch
-
Press enquiries
-
Recalls & Safety instructions
-
Showroom
-
-
-
Support Articles
-
-
In this article you will learn the maximum rider weights specified for Canyon seatposts. Click on "View more" to read the whole article.
-
-
-
This article explains how to change shift cables on mountain bikes when shifting inside and outside. Click on "View more" to read the whole article.
-
-
-
The majority of Canyon road bicycles utilize a 1 ¼" steerer tube. For confirmation, product pages list fork specifications within their respective components section. A large steerer tube provides a heightened level of control and stiffness. If changing a stem/cockpit configuration, Canyon does have aftermarket options within the Gear section of our website. Shimano and Zipp also produce aftermarket stem options compatible with a 1 ¼" steerer tube.
-
-
-
In this article you will find out what makes a Canyon carbon frame so special. Click on "View more" to read the whole article.
-
-
-
[tech.articles.mounting.pannier.racks.summary] Click on "View more" to read the whole article.
-
-
-
In this article you will learn about the special considerations to take into account when using rim brakes on carbon rims. Click on "View more" to read the whole article.
-
-
-
In this article you will learn what to do when your disc brakes make noise. We'll also explain how to ride in your new disc brakes. Click on "View more" to read the whole article.
-
-
-
A very wide range of riders can fit on the Neuron AL—from 1.55 meters (5’1”) up to at least 1.92 (6’4”), depending on a taller rider’s inner leg length.
-
-
-
This article describes various causes of cracking and creaking noises on the bike, and gives you tips on how to fix them quickly. Click on "View more" to read the whole article.
-
-
-
In this article, you will learn how to find the perfect saddle position on your Canyon road bike. Click on "View more" to read the whole article.
-
-
-
This article explains what chainsuck is, how it can happen, and how you can avoid it. Click on "View more" to read the whole article.
-
-
-
In this article you will find out the seat post diamaters of different Canyon models depending on the year of construction. Click on "View more" to read the whole article.
-
-
-
In this article, you'll learn how to keep your mountain bike well maintained and ready to ride. We'll explain how to adjust the headset, adjust the gears and lubricate the chain. Click on "View more" to read the whole article.
-
-
-
Since every tire company seems to measure tires differently, it’s tough to give a simple answer here. We recommended equipping the Neuron AL with 27.5x2.3 to 27.5x2.4 tires mounted on rims with an internal width of 25 millimeters. That combination generally ensures good mud clearance. Naturally, riders should check and verify that there is sufficient tire clearance after installing a new rear tire.
-
-
-
In this article you can find out which Canyon bikes are equipped with which kind of bottom bracket. Click on "View more" to read the whole article.
-
-
-
This is how to keep your Speedmax charged up and ready to ride. Click on "View more" to read the whole article.
-
-
-
In this article you will learn how to install and remove the rear wheel on a Shimano Shadow Plus or SRAM Type 2. Click on "View more" to read the whole article.
-
-
-
In this article you will learn what you have to consider when storing your Canyon. We'll explain how to prepare your bike for winter storage. Click on "View more" to read the whole article.
-
-
-
You would like to download a manual or instructions for one of our bikes, instructions for certain components of other manufacturers or wallpaper? Click on "View more" to read the whole article.
-
-
-
This article describes what you need to keep in mind when you transport your Canyon bike by car. Click on "View more" to read the whole article.
-
-
-
Get the perfect cockpit fit on your Speedmax CFR or Speedmax CF SLX. Click on "View more" to read the whole article.
-
-
-
Quick Start Guide Strive
-
-
-
In this article you will learn how to convert your Canyon to a tubeless setup. Click on 'View more' to read the whole article.
-
-
-
In this article you will learn about the dimensions and weights of the different Bike Guards. Click on "View more" to read the whole article.
-
-
-
In this article you will learn the differences between different brake fluids, and how to use them correctly. Click on "View more" to read the whole article.
-
Content is loading
