Crash Replacement
What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
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Crash Replacement price finder
Showing prices for:
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in AU$ Year 1 - Year 3 Dude CF 1340 AU$ Exceed SL 1270 AU$ Exceed SLX 1790 AU$ Exceed CFR 2240 AU$ Grand Canyon AL 240 AU$ Grand Canyon SL 420 AU$ Grand Canyon AL SLX 450 AU$ Grand Canyon AL SLX WMN 570 AU$ Grand Canyon:ON 1040 AU$ Lux World Cup CF 2240 AU$ Lux World Cup CFR 3580 AU$ Lux CF 2240 AU$ Lux CF SLX 2540 AU$ Lux Trail CF 2240 AU$ Lux Trail CFR 3280 AU$ Neuron AL (all models) 970 AU$ Neuron CF SL 1790 AU$ Neuron CF SLX 1790 AU$ Neuron:ON 1790 AU$ Neuron:ON CF 3730 AU$ Sender AL 1790 AU$ Sender CF 2540 AU$ Sender CFR 2690 AU$ Spectral AL/ 125 AL 1640 AU$ Spectral CF/ 125 CF/ CF KIS 2690 AU$ Spectral CFR 3280 AU$ Spectral:ON CF 2690 AU$ Spectral:ON CFR 4030 AU$ Spectral Young Hero 1490 AU$ Stoic 450 AU$ Stitched CFR 1790 AU$ Fork for Stitched CFR 450 AU$ Stitched 360 450 AU$ Stitched 720 1490 AU$ Strive AL 1340 AU$ Strive CF 1940 AU$ Strive CFR 2540 AU$ Strive:ON 3130 AU$ Torque AL 1340 AU$ Torque CF 1940 AU$ Torque:ON 1790 AU$ Torque:ON CF 3280 AU$
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Road and gravel bikes*
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Replacement Price in AU$ Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 450 AU$ Fork for Aeroad CF SLX Disc/ CFR Disc 520 AU$ Fork for Endurace AL/ AL Disc 240 AU$ Fork for Endurace CF/ CF SL/ CF SL Disc 300 AU$ Fork for Endurace CF SLX/ CF SLX Disc 360 AU$ Fork for Endurace CFR 450 AU$ Fork for Endurace:ON 450 AU$ Fork for Ultimate CF SL/ CF SL Disc 450 AU$ Fork for Ultimate CF SLX/ CF SLX Disc 450 AU$ Fork for Ultimate CFR 600 AU$ Fork for Grail AL/ CF SL/ CF SLX 300 AU$ Fork for Grail (Gen 2) CF SL/ CF SLX 370 AU$ Fork for Grail CFR (Gen 2) 450 AU$ Fork for Grail:ON 370 AU$ Fork for Grizl AL/ CF SL/ CF SLX 300 AU$ Fork for Inflite AL SLX/ CF SL/ CF SLX 360 AU$ Fork for Inflite CFR 520 AU$ Fork for Speedmax CF Disc 450 AU$ Fork for Speedmax CF SLX/ CFR Disc 600 AU$ Aeroad CFR 2390 AU$ Aeroad CF SLX/ CF SLX Disc 1940 AU$ Aeroad CF SL/ CF SL Disc 1340 AU$ Endurace CFR 2240 AU$ Endurace CF SLX Disc 1790 AU$ Endurace CF SL Disc 1340 AU$ Endurace CF 1120 AU$ Endurace AL/ AL Disc 370 AU$ Endurace:ON 750 AU$ Grail CF SLX 1790 AU$ Grail CF SL 1340 AU$ Grail AL 330 AU$ Grail CFR (Gen 2) 2090 AU$ Grail CF SLX (Gen 2) 1640 AU$ Grail CF SL (Gen 2) 1640 AU$ Grail:ON 2090 AU$ Cockpit for Grail CF SL/ SLX 450 AU$ Grizl CF SLX 1790 AU$ Grizl CF SL 1340 AU$ Grizl AL 450 AU$ Grizl:ON 2090 AU$ Inflite CFR 2690 AU$ Inflite CF SLX 1790 AU$ Inflite CF SL 1340 AU$ Inflite AL 450 AU$ Speedmax CF Disc 1790 AU$ Speedmax CF SLX 2690 AU$ Speedmax CFR Disc 3280 AU$ Speedmax CFR TT Disc 2990 AU$ Speedmax Track On Request Ultimate CF SL/ CF SL Disc 1490 AU$ Ultimate CF SLX/ CF SLX Disc 1940 AU$ Ultimate CF EVO 2690 AU$ Ultimate CFR 3280 AU$
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Fitness bikes*
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Replacement Price in AU$ Year 1 - Year 3 Fork for Roadlite AL 210 AU$ Fork for Roadlite SL/ CF 240 AU$ Fork for Roadlite:ON 220 AU$ Fork for Pathlite:ON SL 370 AU$ Roadlite AL 300 AU$ Roadlite SL 420 AU$ Roadlite CF 970 AU$ Roadlite:ON 750 AU$ Pathlite 250 AU$ Pathlite SL 370 AU$ Pathlite:ON 900 AU$ Pathlite:ON SL 900 AU$ Pathlite:ON SUV 1120 AU$
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Urban bikes*
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Replacement Price in AU$ Year 1 - Year 3 Fork for Commuter Sport 5.0 130 AU$ Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 210 AU$ Fork for Commuter (Sport) 7.0/8.0 300 AU$ Fork for Commuter:ON 300 AU$ Commuter 3.0/4.0 240 AU$ Commuter (Sport) 5.0/6.0 420 AU$ Commuter (Sport) 7.0/8.0 780 AU$ Commuter:ON 750 AU$ Fork for Precede:ON 370 AU$ Precede:ON CF 1940 AU$ Precede:ON AL/ AL ST 970 AU$
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.
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