New Bike Day: We assemble your new bike
Make New Bike Day even better with a personalised build and guide service from one of our experts.

Our New Bike Day service is designed to get you riding your new Canyon quickly and comfortably when it arrives.
We'll arrange an appointment for you at our HQ in Rotselaar once your bike is delivered.
Let us take care of you and your bike with our special New Bike Day service.
When your bike arrives at our headquarters, we'll unbox and assemble it, charge it (where appropriate) and get it ready for your visit.
During your 30 minute consultation one of our bike experts will:
-
explain the bike in detail
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adjust your bike for a comfortable first ride (this is not a comprehensive bike fit)
-
set up the suspension (where appropriate)
We'll also guide you around your new bike, show you how to use it and answer any questions you might have.
We can even help you fit any new accessories like computer mounts, pedals and mudguards. So your bike is to ready ride straight away.
*Note: The cost of New Bike Day includes shipping and the protective Bike Guard.
When you’re about to check out your bike, select ‘New Bike Day’ as a delivery option. You’ll then checkout as normal.
When your bike is ready to collect, we’ll email you with a choice of collection times that suit you.

Factory Service
Wingepark 16
3110 Rotselaar
New Bike Day personalised bike build and set up
Getting your new bike is a special moment. Make New Bike Day even more special with a personalised build, set up and guide service from one of our experts. Our expert mechanics build your new bike and install any accessories so it’s ready to ride when you collect.
Let us take care of you and your bike with our special New Bike Day service.
When your bike arrives at Canyon Store Munich, we'll unbox and assemble it, charge it (where appropriate) and get it ready for your visit.
We'll arrange an appointment for you at our Canyon Store Munich once your bike is delivered.
The cost of New Bike Day includes shipping to our Canyon Store in Munich and the protective Bike Guard. Then, during your 1 hour consultation one of our bike experts will:
-
help you find the right riding position
-
set up your bike's handlebars and saddle
-
set up the suspension (where appropriate)
We'll also guide you around your new bike, show you how to use it and answer any questions you might have.
We can even help you fit any new accessories like computer mounts, pedals and mudguards. So your bike is to ready ride straight away.
*Note: The service is not a comprehensive bike fit but includes adjustments such as setting the saddle height.
When you’re about to check out your bike, select ‘New Bike Day’ as a delivery option.
When your bike is ready to ship we’ll email you to set up your appointment.
Gisela-Stein-Strasse 7
81671 Munich
Monday-Friday: 11:00-19:00
Saturday: 09:00-16:00