Shipping and delivery
Learn about shipping methods, taxes and the unique Bike Guard that protects your bike
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Shipping, delivery and collectionEverything you need to know about shipping costs and delivery times, as well as information on picking up your bike assembled.
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Change your shipping addressNeed to send your order to an alternative address? Find out how to do that here.
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Taxes, customs and exportsThis guide contains information on importing and exporting your bike as well as claiming VAT refunds for bikes and goods.
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Reboxing your bikePack your bike back into the Bike Guard to keep it secure while shipping.
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Bike Guard dimensionsFind out the dimensions of our Bike Guard for all our bikes.
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Mobile bicycle assemblyVelofix can deliver your bike fully assembled and ready to ride.
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