Everything you need to know about shipping costs and delivery times, as well as information on picking up your bike assembled.

Need to send your order to an alternative address? Find out how to do that here.

This guide contains information on importing and exporting your bike as well as claiming VAT refunds for bikes and goods.

Pack your bike back into the Bike Guard to keep it secure while shipping.

Find out the dimensions of our Bike Guard for all our bikes.

Velofix can deliver your bike fully assembled and ready to ride.