Crash Replacement
What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
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Crash Replacement price finder
Showing prices for:
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in $ Year 1 - Year 3 Dude CF 830 $ Exceed SL 790 $ Exceed SLX 1110 $ Exceed CFR 1390 $ Grand Canyon AL 150 $ Grand Canyon SL 260 $ Grand Canyon AL SLX 280 $ Grand Canyon AL SLX WMN 350 $ Grand Canyon:ON 650 $ Lux World Cup CF 1390 $ Lux World Cup CFR 2220 $ Lux CF 1390 $ Lux CF SLX 1570 $ Lux Trail CF 1390 $ Lux Trail CFR 2040 $ Neuron AL (all models) 600 $ Neuron CF SL 1110 $ Neuron CF SLX 1110 $ Neuron:ON 1110 $ Neuron:ON CF 2320 $ Sender AL 1110 $ Sender CF 1570 $ Sender CFR 1670 $ Spectral AL/ 125 AL 1020 $ Spectral CF/ 125 CF/ CF KIS 1670 $ Spectral CFR 2040 $ Spectral:ON CF 1670 $ Spectral:ON CFR 2500 $ Spectral Young Hero 930 $ Stoic 280 $ Stitched CFR 1110 $ Fork for Stitched CFR 280 $ Stitched 360 280 $ Stitched 720 930 $ Strive AL 830 $ Strive CF 1200 $ Strive CFR 1570 $ Strive:ON 1940 $ Torque AL 830 $ Torque CF 1200 $ Torque:ON 1110 $ Torque:ON CF 2040 $
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Road and gravel bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 280 $ Fork for Aeroad CF SLX Disc/ CFR Disc 320 $ Fork for Endurace AL/ AL Disc 150 $ Fork for Endurace CF/ CF SL/ CF SL Disc 190 $ Fork for Endurace CF SLX/ CF SLX Disc 220 $ Fork for Endurace CFR 280 $ Fork for Endurace:ON 280 $ Fork for Ultimate CF SL/ CF SL Disc 280 $ Fork for Ultimate CF SLX/ CF SLX Disc 280 $ Fork for Ultimate CFR 370 $ Fork for Grail AL/ CF SL/ CF SLX 190 $ Fork for Grail (Gen 2) CF SL/ CF SLX 230 $ Fork for Grail CFR (Gen 2) 280 $ Fork for Grail:ON 230 $ Fork for Grizl AL/ CF SL/ CF SLX 190 $ Fork for Inflite AL SLX/ CF SL/ CF SLX 220 $ Fork for Inflite CFR 320 $ Fork for Speedmax CF Disc 280 $ Fork for Speedmax CF SLX/ CFR Disc 370 $ Aeroad CFR 1480 $ Aeroad CF SLX/ CF SLX Disc 1200 $ Aeroad CF SL/ CF SL Disc 830 $ Endurace CFR 1390 $ Endurace CF SLX Disc 1110 $ Endurace CF SL Disc 830 $ Endurace CF 690 $ Endurace AL/ AL Disc 230 $ Endurace:ON 460 $ Grail CF SLX 1110 $ Grail CF SL 830 $ Grail AL 200 $ Grail CFR (Gen 2) 1300 $ Grail CF SLX (Gen 2) 1020 $ Grail CF SL (Gen 2) 1020 $ Grail:ON 1300 $ Cockpit for Grail CF SL/ SLX 280 $ Grizl CF SLX 1110 $ Grizl CF SL 830 $ Grizl AL 280 $ Grizl:ON 1300 $ Inflite CFR 1670 $ Inflite CF SLX 1110 $ Inflite CF SL 830 $ Inflite AL 280 $ Speedmax CF Disc 1110 $ Speedmax CF SLX 1670 $ Speedmax CFR Disc 2040 $ Speedmax CFR TT Disc 1850 $ Speedmax Track On Request Ultimate CF SL/ CF SL Disc 930 $ Ultimate CF SLX/ CF SLX Disc 1200 $ Ultimate CF EVO 1670 $ Ultimate CFR 2040 $
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Fitness bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Roadlite AL 130 $ Fork for Roadlite SL/ CF 150 $ Fork for Roadlite:ON 140 $ Fork for Pathlite:ON SL 230 $ Roadlite AL 190 $ Roadlite SL 260 $ Roadlite CF 600 $ Roadlite:ON 460 $ Pathlite 160 $ Pathlite SL 230 $ Pathlite:ON 560 $ Pathlite:ON SL 560 $ Pathlite:ON SUV 690 $
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Urban bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Commuter Sport 5.0 80 $ Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 130 $ Fork for Commuter (Sport) 7.0/8.0 190 $ Fork for Commuter:ON 190 $ Commuter 3.0/4.0 150 $ Commuter (Sport) 5.0/6.0 260 $ Commuter (Sport) 7.0/8.0 480 $ Commuter:ON 460 $ Fork for Precede:ON 230 $ Precede:ON CF 1200 $ Precede:ON AL/ AL ST 600 $
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.
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