Try New Bike Day for no extra cost
From 1st to 28th of February you can try our New Bike Day service at no extra cost. One of our experts will assemble your new bike and take you through it's features.
Find service locations near me
Find your nearest service location using our map and keep your bike running smoothly.
Canyon Factory Service Tres Cantos
Get your bike serviced by the best in the business at Canyon Factory Service Tres Cantos.
How to locate your bike’s serial number
This should be on a sticker attached to your bike’s frame.
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Non-motorised bikes
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Turn your bike over.
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Locate the QR code sticker next to the bottom bracket.
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The bike's full serial number is next to the QR code.
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E-bikes with integrated batteries
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Turn your bike over.
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Locate the QR code sticker on the down tube next to the motor.
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The bike's full serial number is next to the QR code.
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E-bikes with non-integrated batteries
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Remove the battery from frame.
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Locate the QR code sticker inside the battery case.
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The bike's full serial number is next to the QR code.
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You can also find your serial number on your invoice.
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