Support centre

Upcoming website maintenance Save with the Canyon newsletter You can now pay in split monthly instalments for your Canyon bike with Oney.

Upcoming website maintenance

Due to maintenance work, we won't be sending any emails from canyon.com from 05.04.2025 19:00 - 06.04.2025 17:00 CET.

Save with the Canyon newsletter

Sign up to our newsletter and be the first to know when we release new products - we’ll also give you 10% off Canyon Gear!

You can now pay in split monthly instalments for your Canyon bike with Oney.

Support centre

Log in to see your bikes, get help and find detailed support information faster.
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Road Gravel Mountain E-bikes City / Touring

How can we help?

Use your bike’s serial number or the part number to find the right spare parts for your bike.

Our service and repair search tool makes it easier to find the nearest bike service. Find our certified Canyon partners to get your bike repaired.

Just received your new bike? Unbox, assemble and ride your new Canyon bike with our step-by-step instructions.

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