Shipping and delivery | CANYON IE

Due to maintenance work, we won't be sending any emails from canyon.com from 17/08 22:30 - 18/08 04:00 CET.

Due to maintenance work, we won't be sending any emails from canyon.com from 17/08 22:30 - 18/08 04:00 CET.

Support centre

Canyon Support centre

Shipping and delivery

Learn about shipping methods, taxes and the unique Bike Guard that protects your bike

Shipping your bike

Information about how we ship your bike to you.

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Change your shipping address

Need to send your order to an alternative address? Find out how to do that here.

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Taxes, customs and exports

This guide contains information on importing and exporting your bike as well as claiming VAT refunds for bikes and goods.

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Reboxing your bike

Pack your bike back into the Bike Guard to keep it secure while shipping.

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Bike Guard dimensions

Find out the dimensions of our Bike Guard for all our bikes.

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Refer a friend 5%

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