Crash Replacement

What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in € Year 1 - Year 3 Dude CF 900 € Exceed SL 850 € Exceed SLX 1200 € Exceed CFR 1500 € Grand Canyon AL 160 € Grand Canyon SL 280 € Grand Canyon AL SLX 300 € Grand Canyon AL SLX WMN 380 € Grand Canyon:ON 8400 SEK Lux World Cup CF 1500 € Lux World Cup CFR 2400 € Lux CF 6800 ZŁ Lux CF SLX 1570 $ Lux Trail CF 6800 ZŁ Lux Trail CFR 9900 ZŁ Neuron AL (all models) 2900 ZŁ Neuron CF SL 5400 ZŁ Neuron CF SLX 5400 ZŁ Neuron:ON 5400 ZŁ Neuron:ON CF 11300 ZŁ Sender AL 5400 ZŁ Sender CF 1570 $ Sender CFR 8100 ZŁ Spectral AL/ 125 AL 5000 ZŁ Spectral CF/ 125 CF/ CF KIS 8100 ZŁ Spectral CFR 9900 ZŁ Spectral:ON CF 8100 ZŁ Spectral:ON CFR 12200 ZŁ Spectral Young Hero 4500 ZŁ Stoic 1400 ZŁ Stitched CFR 5400 ZŁ Fork for Stitched CFR 1400 ZŁ Stitched 360 1400 ZŁ Stitched 720 4500 ZŁ Strive AL 4100 ZŁ Strive CF 5900 ZŁ Strive CFR 1570 $ Strive:ON 9500 ZŁ Torque AL 4100 ZŁ Torque CF 5900 ZŁ Torque:ON 5400 ZŁ Torque:ON CF 9900 ZŁ
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Road and gravel bikes*
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Replacement Price in ZŁ Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 1400 ZŁ Fork for Aeroad CF SLX Disc/ CFR Disc 320 $ Fork for Endurace AL/ AL Disc 700 ZŁ Fork for Endurace CF/ CF SL/ CF SL Disc 900 ZŁ Fork for Endurace CF SLX/ CF SLX Disc 1100 ZŁ Fork for Endurace CFR 1400 ZŁ Fork for Endurace:ON 1400 ZŁ Fork for Ultimate CF SL/ CF SL Disc 1400 ZŁ Fork for Ultimate CF SLX/ CF SLX Disc 1400 ZŁ Fork for Ultimate CFR 1800 ZŁ Fork for Grail AL/ CF SL/ CF SLX 900 ZŁ Fork for Grail (Gen 2) CF SL/ CF SLX 1100 ZŁ Fork for Grail CFR (Gen 2) 1400 ZŁ Fork for Grail:ON 1100 ZŁ Fork for Grizl AL/ CF SL/ CF SLX 900 ZŁ Fork for Inflite AL SLX/ CF SL/ CF SLX 1100 ZŁ Fork for Inflite CFR 320 $ Fork for Speedmax CF Disc 1400 ZŁ Fork for Speedmax CF SLX/ CFR Disc 1800 ZŁ Aeroad CFR 7200 ZŁ Aeroad CF SLX/ CF SLX Disc 5900 ZŁ Aeroad CF SL/ CF SL Disc 4100 ZŁ Endurace CFR 6800 ZŁ Endurace CF SLX Disc 5400 ZŁ Endurace CF SL Disc 4100 ZŁ Endurace CF 3400 ZŁ Endurace AL/ AL Disc 1100 ZŁ Endurace:ON 2300 ZŁ Grail CF SLX 5400 ZŁ Grail CF SL 4100 ZŁ Grail AL 1000 ZŁ Grail CFR (Gen 2) 6300 ZŁ Grail CF SLX (Gen 2) 5000 ZŁ Grail CF SL (Gen 2) 5000 ZŁ Grail:ON 6300 ZŁ Cockpit for Grail CF SL/ SLX 1400 ZŁ Grizl CF SLX 5400 ZŁ Grizl CF SL 4100 ZŁ Grizl AL 1400 ZŁ Grizl:ON 6300 ZŁ Inflite CFR 8100 ZŁ Inflite CF SLX 5400 ZŁ Inflite CF SL 4100 ZŁ Inflite AL 1400 ZŁ Speedmax CF Disc 5400 ZŁ Speedmax CF SLX 8100 ZŁ Speedmax CFR Disc 9900 ZŁ Speedmax CFR TT Disc 9000 ZŁ Speedmax Track On Request Ultimate CF SL/ CF SL Disc 4500 ZŁ Ultimate CF SLX/ CF SLX Disc 5900 ZŁ Ultimate CF EVO 8100 ZŁ Ultimate CFR 9900 ZŁ
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Fitness bikes*
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Replacement Price in ZŁ Year 1 - Year 3 Fork for Roadlite AL 600 ZŁ Fork for Roadlite SL/ CF 700 ZŁ Fork for Roadlite:ON 700 ZŁ Fork for Pathlite:ON SL 1100 ZŁ Roadlite AL 900 ZŁ Roadlite SL 1300 ZŁ Roadlite CF 2900 ZŁ Roadlite:ON 2300 ZŁ Pathlite 800 ZŁ Pathlite SL 1100 ZŁ Pathlite:ON 2700 ZŁ Pathlite:ON SL 2700 ZŁ Pathlite:ON SUV 3400 ZŁ
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Urban bikes*
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Replacement Price in ZŁ Year 1 - Year 3 Fork for Commuter Sport 5.0 400 ZŁ Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 600 ZŁ Fork for Commuter (Sport) 7.0/8.0 900 ZŁ Fork for Commuter:ON 900 ZŁ Commuter 3.0/4.0 700 ZŁ Commuter (Sport) 5.0/6.0 1300 ZŁ Commuter (Sport) 7.0/8.0 480 $ Commuter:ON 2300 ZŁ Fork for Precede:ON 1100 ZŁ Precede:ON CF 5900 ZŁ Precede:ON AL/ AL ST 2900 ZŁ
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.