Contact us | CANYON LB

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Mandatory battery check and stop ride information

Please fill in the following form to get additional support.

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Customer number (Optional)

Bike (model name) / Accessories (article name)

First name

Last name

Address

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Have you sold the bike or passed it on to any third parties? Please only answer with “Yes” or “No”

Have you forwarded the information about the safety issue to applicable third parties or new owners or do you plan to do so? Please only answer with “Yes” or “No”

Did you dispose of the battery? Please only answer with “Yes” or “No”

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Mandatory battery check and stop ride information

Your contact information

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Additional detailed photos: (optional)